Use the store
with confidence.
These Terms of Use explain the rules that apply when you access, browse, interact with, or otherwise use the Lunerelle™ online store and its content.
They are intended to help protect customers, our website, our content, and the services used to operate the store.
Use the store only for lawful and legitimate purposes.
Do not interfere with website security or normal operation.
Do not misuse Lunerelle™ content, branding, or services.
Provide accurate information when communicating with us.
Rules for using the Lunerelle™ online store
By accessing or using the Lunerelle™ online store, you agree to use the website in accordance with these Terms of Use and applicable law.
These Terms apply to website access and use. Purchases, payments, shipping, returns, refunds, privacy, and other specific matters may also be addressed in separate store policies.
If you do not agree with these Terms of Use, you should discontinue use of the store.
Access, availability & proper use
You may browse and use the store for legitimate personal shopping, information, customer-service, and related purposes.
Information you provide through checkout, customer support, or other store interactions should be accurate and current.
Website features may occasionally be unavailable, interrupted, changed, updated, restricted, or discontinued.
Your use of the store should not harm other users, the website, service providers, or business operations.
What is allowed and what is not
The store is intended for ordinary, lawful ecommerce use.
You may
Review product descriptions, policies, customer information, and other content made available through the store.
Use checkout and payment features for genuine purchases using information you are authorized to provide.
Ask questions relating to products, orders, shipping, returns, refunds, or store services.
You may not
Access accounts, systems, data, services, or restricted areas without authorization.
Introduce malicious code, automated attacks, excessive requests, or other disruptive activity.
Use false, stolen, misleading, or unauthorized information in connection with purchases or other activities.
Protecting the store and its users
Do not attempt to bypass authentication, security controls, technical restrictions, or access limitations.
Do not introduce viruses, malware, scripts, harmful code, bots, scraping systems, or other disruptive technology.
Do not attempt to interfere with payment processing, checkout functionality, customer accounts, website infrastructure, or connected services.
We may take reasonable action to protect the store, customers, systems, transactions, and business from suspected abuse or unauthorized activity.
Lunerelle™ content and branding
Unless otherwise indicated, the Lunerelle™ name, branding, product presentation, written content, graphics, page design, photographs, visual elements, and other original store materials are protected by applicable intellectual-property rights.
You may view store content for ordinary personal use, but you may not reproduce, republish, distribute, commercially exploit, modify, or present that content in a misleading manner without appropriate permission, except where permitted by applicable law.
Product and website information
We seek to provide useful descriptions, dimensions, materials, care information, and other relevant product details where applicable.
Product appearance may vary because of photography, lighting, display settings, screen characteristics, manufacturing variation, or other factors.
Products, sizes, colors, variations, services, or website features may change or become unavailable without permanent notice.
Website content may be corrected or updated when errors, outdated information, or other issues are identified.
Information you send to us
When contacting Lunerelle™, please provide information that is relevant to your question or request.
Customer communications may include order information, product questions, photographs, descriptions of an issue, contact information, or other materials needed to assist you.
You should only provide information that you are authorized to share and should avoid sending unnecessary sensitive credentials.
In particular, do not send complete card numbers, CVV or CVC codes, banking passwords, payment-account passwords, or other login credentials through ordinary customer-service messages.
External platforms and providers
The store may rely on third-party ecommerce platforms, payment providers, carriers, analytics tools, communications services, and other technology providers.
External websites and information
Where the store interacts with or references an independently operated third-party service, that third party may maintain separate terms, policies, practices, and responsibilities.
Uses that may result in restricted access
Pretending to be another person, organization, customer, or authorized representative.
Collecting store or customer information through unauthorized automated or systematic methods.
Copying store content for unauthorized resale, commercial publication, or misleading reproduction.
Misusing promotions, ordering systems, customer service, returns, payment functions, or other store services.
The store may change over time.
We may update, modify, maintain, suspend, restrict, or discontinue website content, features, services, or functionality where reasonably necessary.
We do not guarantee that every feature will be available continuously or that use of the store will always be uninterrupted or error-free.
Website information and operation
We aim to maintain useful and accurate store information, but content or functionality may occasionally contain errors, omissions, delays, technical issues, or inaccuracies.
To the extent permitted by applicable law, use of the store is subject to limitations that do not override rights that cannot legally be excluded.
Limits allowed by applicable law
To the extent permitted by applicable law, Lunerelle™ and the company operating it will not be responsible for indirect, incidental, special, or consequential losses arising solely from website use.
Nothing in these Terms limits liability or customer rights that cannot lawfully be excluded or restricted.
Misuse may affect access
Where reasonably necessary to protect the store, customers, transactions, or connected systems, access may be restricted in response to suspected fraud, abuse, security threats, or serious violations of these Terms.
Mandatory rights remain protected
Nothing in these Terms of Use is intended to remove, exclude, or restrict rights that cannot lawfully be excluded under applicable consumer or other law.
Remaining terms may continue
If part of these Terms is found invalid or unenforceable, the remaining provisions may continue to apply to the extent permitted by applicable law.
Changes to these Terms of Use
We may update these Terms from time to time to reflect changes in website functionality, technologies, services, business practices, security requirements, or applicable legal requirements.
When updated, the revised version may be posted on this page together with a revised “Last Updated” date.
Questions about website use?
Contact Lunerelle™ customer service if you have a question regarding these Terms of Use, store information, or your interaction with our website.
Business Information
Company information associated with Lunerelle™.